Talking about homes: Framing stories from lived experience

This guide to framing stories from lived experience was created as part of our Talking about Homes project with the Joseph Rowntree Foundation and the Nationwide Foundation.

Stories about people’s lived experience can help to humanise conversations on how to improve our housing system. They can shine a light on what isn’t working and what solutions are needed, and make a compelling case for change. Like all communications, we need to consider how we frame these stories, so people’s experiences are understood as intended.

This short guide offers three practical recommendations.